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COVID Updates: For all show suspension, closure, and re-opening information, click here.

Broadway Closures Through 1/3/2021

With the ongoing suspension of Broadway performances due to COVID-19 continuing until further notice, The Broadway League has updated information regarding performance cancellations and ticketing protocol. Broadway theatres are now offering refunds and exchanges for tickets purchased for all performances through January 3, 2021. Here's what we know:

    All Broadway shows are suspended through 1/3/21. Returning productions are currently projected to resume performances over a series of rolling dates in 2021. For an up to date list of returning shows participating in the Audience Rewards program, see below:

    American Buffalo - 3/22/21
    The Minutes - 3/1/21
    MJ - 3/8/21
    Plaza Suite - 3/19/21
    Take Me Out: 3/22/21

    Many Off-Broadway shows are suspended or are operating under modified schedules. Please contact the individual production/your point of purchase for specific information.

    The Met Opera has cancelled their 2020-2021 season. Please contact The Met Opera for specific information.

    If you purchased tickets to a cancelled show participating in the Audience Rewards program, you should receive an e-mail from your point of purchase with detailed information regarding refund and exchange options. No further action is required.

    Miles redeemed for tickets to a cancelled show participating in the Audience Rewards program through 1/3/21 will be refunded. These miles will post with the date of your original redemption. No further action is required.

    All current and planned show schedules are subject to change.

    For any further questions, you may contact our Customer Service Center at 1-866-313-9635 from Monday - Friday 10am - 5pm ET, or at