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Audience Rewards® is the first and only rewards program created to thank dedicated patrons of the performing arts for their loyalty. The program was created by a coalition of Broadway theatre operators and performing arts centers around America as a free benefit to consumers, allowing them to earn and redeem ShowPoints for unique theater experiences and merchandise and gain inside access to performing arts information, special services and member events.

The official website,, serves as an online resource for Broadway, Off-Broadway, National Touring Shows, Opera and other live entertainment events. It features links to authorized ticketing agencies, performance schedules, participating venue information, special offers, point earning partners, event calendars, and lets members check their point balance and browse the performing arts award catalogue.


Audience Rewards is the product of an unprecedented alliance between Broadway’s leading theatre owners and presenters across America. It marks the first-ever marketing alliance between the Nederlander Organization, Shubert Organization and Jujamcyn Theaters, as well as the Independent Presenters Network and Broadway Across America.

Board of Directors and Management

James L. Nederlander
President, Nederlander Organization Show Bio

Nick Scandalios
Executive Vice President, Nederlander Organization Show Bio

Robert Wankel
President and Co-Chief Executive Officer, Shubert Organization Show Bio

Rich Jaffe
Co-CEO, Broadway Across America/CMO, John Gore Organization Show Bio

David Andrews
Senior Vice President of Shubert Ticketing, Shubert Organization Show Bio

Susan E. Lee
President/CEO, Leonine Brands Show Bio

Charles Flateman
CEO, Audience Rewards & Senior Vice President of Marketing, Shubert Organization Show Bio

Hal Goldberg
Chief Operating Officer, Jujamcyn Theaters Show Bio

Josh Lesnick
President & CEO, Associated Luxury Hotels Show Bio

Management Team

  • Charles Flateman, CEO
  • Katie Dalton, Executive Vice President
  • Nikki Pelazza, Director of Marketing
  • Constance Hester, Director of Operations
  • Ellie Shulman, Sales and Marketing Manager
  • Joey Dienes, Operations Project Manager
  • Megan Dovico, Ticketing and Operations Associate
  • Katherine Waters, Marketing Coordinator
  • Mackenzie DeRosa, Ticketing and Operations Associate