Skip to main content
Skip to footer
COVID Updates: For all show suspension, closure, and re-opening information, click here.

Broadway Closures Through 1/3/2021

With the ongoing suspension of Broadway performances due to COVID-19 continuing until further notice, The Broadway League has updated information regarding performance cancellations and ticketing protocol. Broadway theatres are now offering refunds and exchanges for tickets purchased for all performances through January 3, 2021. Here's what we know:

    All Broadway shows are suspended through 1/3/21. Returning productions are currently projected to resume performances over a series of rolling dates in early 2021. Tickets for performances for next winter and spring are expected to go on sale in the coming weeks. For an up to date list of returning shows participating in the Audience Rewards program, see below:

    American Buffalo - 3/22/21
    The Minutes - 3/1/21
    MJ - 3/8/21
    Plaza Suite - 3/19/21
    Take Me Out: 3/22/21

    Many Off-Broadway shows are also suspended or are operating under modified schedules. Please contact the individual production/your point of purchase for specific information.

    The Met Opera has cancelled the remainder of their season. Please contact The Met Opera for specific information.

    If you purchased tickets to a cancelled show participating in the Audience Rewards program, you should receive an e-mail from your point of purchase with detailed information regarding refund and exchange options. If you do not receive this e-mail by 7/13/20, contact your point of purchase for assistance. No further action is required.

    If you redeemed points to see a show through Audience Rewards, points and any payment will be refunded for anyone holding a ticket to a cancelled performance through 1/3/21. No further action is required.

    All Rewarding Experiences are suspended through 1/3/21.

    All current and planned show schedules are subject to change.

    For any further questions, you may contact our Customer Service Center at 1-866-313-9635 from Monday - Friday 10am - 5pm ET, or at customer.service@audiencerewards.com.