Broadway Closures Through 5/30/2021With the ongoing suspension of Broadway performances due to COVID-19 continuing until further notice, The Broadway League has updated information regarding performance cancellations and ticketing protocol. Broadway theatres are now offering refunds and exchanges for tickets purchased for all performances through May 30, 2021. Here's what we know:
All Broadway shows are suspended through 5/30/21. Dates for each returning and new Broadway show will be announced as individual productions determine the performance schedules for their respective shows.
Many Off-Broadway shows are also suspended or are operating under modified schedules. Please contact the individual production/your point of purchase for specific information.
The Met Opera has cancelled their 2020-2021 season. Please contact The Met Opera for specific information.
If you purchased tickets to a cancelled show participating in the Audience Rewards program, please contact your point of purchase with detailed information regarding refund and exchange options. No further action is required.
If you redeemed points to see a show through Audience Rewards, points and any payment will be refunded for anyone holding a ticket to a cancelled performance through 5/30/21. No further action is required.
All in-person Rewarding Experiences are suspended through 5/30/21.
All current and planned show schedules are subject to change.
For any further questions, you may contact our Customer Service Center at 1-866-313-9635 on Monday and Friday from 10am - 5pm ET; Tuesday - Thursday from 11am - 3pm ET, or at email@example.com.