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All Broadway shows have been suspended through 9/6. Details

Broadway and Off-Broadway Closures Through 9/6

With the ongoing suspension of Broadway performances due to COVID-19 continuing until further notice, The Broadway League has updated information regarding performance cancellations and ticketing protocol. While a date to resume performances is yet to be determined, Broadway theatres are now offering refunds and exchanges for tickets purchased for performances through 9/6/20. Here's what we know:

    All Broadway shows are suspended through 9/6.

    Many Off-Broadway shows are also suspended or are operating under modified schedules. Please contact the individual production/your point of purchase for specific information.

    The Met Opera has cancelled the remainder of their season. Please contact The Met Opera for specific information.

    If you purchased tickets to a cancelled show participating in the Audience Rewards program, you should receive an e-mail from your point of purchase with detailed information regarding refund and exchange options. If you do not receive this e-mail by 5/18/20, contact your point of purchase for assistance. No further action is required.

    If you redeemed points to see a show through Audience Rewards, points and any payment will be refunded for anyone holding a ticket to a cancelled performance through 9/6. No further action is required.

    All Rewarding Experiences are suspended through 9/6.

    All current and planned show schedules are subject to change.

    For any further questions, you may contact our Customer Service Center at 1-866-313-9635 from Monday - Friday 10am - 5pm ET, or at customer.service@audiencerewards.com.